Report a Lost or Stolen ATM or Debit Card
If you are enrolled in online banking, you can deactivate your card by logging into your account and accessing our self service debit card center.
Otherwise, if you wish to report a lost or stolen ATM or debit card during business hours, give us a call at 781-245-3890.
To report a lost or stolen card after normal business hours, please call 833-719-0361.
To reset your PIN number or active your debit card, please call 800-992-3808
Please call our Debit Card Call Center at 833-719-0361 for the following:
- Digital wallet: activate your debit card in Apple Pay or Google Pay
- Report your debit card lost or stolen
- Request a replacement for your damaged card
- Travel exemptions
- If your debit card has been declined or blocked
- If your debit card has been locked due to too many PIN failures
With Online Banking, you can use Zelle®. Zelle® is a great way to send money to friends and family, even if they bank somewhere different than you do. That means it’s super easy to pitch in or get paid back for all sorts of things like coffee for your coworkers or dinner with friends. For more information about Zelle® click here.
Online Banking / Password Support
For 24/7 online banking support or to reset your password, please call 866-987-7601
SUM Network/ATM Locator
Wakefield Co-op is part of the SUM network, which means you’ll never pay ATM withdrawal fees when using a non-Wakefield Co-operative Bank ATM that is also part of the SUM network. The SUM network includes more than 70,000 ATMs nationwide for your convenience.
Click here to find a SUM ATM near you.
Telephone Banking 1-888-621-3303
Our 24-hour telephone banking system allows you to check account balances, complete transfers between statement accounts, and make loan payments* - all for free.
*Transfers and payments require initial authorization form.
You can order checks directly through Harland's website or simply call us at 781-245-3890 and we’ll be happy to place an order for you.
For reference, Wakefield Co-operative Bank’s routing number is 211371997.